This Partnership positions Emergency24 dealers to capitalize on the accelerating
demand for video-based remote guarding services across commercial and high-value accounts
CHICAGO, IL and JOHANNESBURG, SOUTH AFRICA — May 26, 2026 — As remote guarding moves from an emerging service offering to an expected capability across the security industry, Emergency24, one of the nation’s most established independent monitoring centers, today announced a strategic partnership with Worldview Monitoring, a wholesale remote guarding provider that delivers video-based monitoring services through the central station channel. The partnership equips Emergency24’s nationwide network of dealers and integrators with a scalable, fixed-cost remote guarding solution designed to expand recurring monthly revenue and strengthen competitive positioning on commercial accounts.
The announcement comes at a pivotal moment for the monitoring industry. Dealers and integrators across the country are increasingly being asked by their end-user customers to layer video verification and remote guarding services onto traditional intrusion and fire monitoring. Yet a meaningful gap remains between that demand and the capabilities most monitoring centers are positioned to deliver. The Emergency24 and Worldview Monitoring partnership directly addresses that gap.
“Everything we do at Emergency24 is centered on the success of our dealers, and the Emergency24 and our dealers see that remote guarding has matured that it is a a key part of where this industry is heading,” said Steve Mayer, CEO at Emergency24. “There is now a stable path to generate significant RMR for security companies through new services to existing and new customers.”
Partnering with Worldview gives us the ability to deliver that capability at scale, and to do so with a partner whose model is built around supporting monitoring centers rather than competing with them. This is another example of how we continue to invest in the long-term success of the dealers and integrators who trust us with their business.”
“We are in the middle of a structural shift in how security is delivered to commercial properties, and remote guarding is at the center of it,” said Tim Pearman, CEO of Worldview Monitoring. “Dealers and integrators are seeing demand they could not have anticipated a few years ago, and they are looking to their monitoring center partners to help them meet it. The challenge has been that most monitoring centers have not been positioned to deliver these services at the scale the channel now requires. We built Worldview to solve that problem through the central station, not around it. Emergency24 has long been recognized for its commitment to its dealer base and its willingness to lead where the market is heading, and we are proud to support them as they bring these capabilities to their network.”
How the Partnership Works
Worldview Monitoring operates on a wholesale model, partnering with monitoring centers to deliver remote guarding services to their dealer and integrator networks. The company does not sell direct to dealers, integrators, or end users, eliminating the channel conflict that has historically discouraged monitoring centers from engaging with third-party remote guarding providers. Worldview’s pricing structure is fixed and transparent, giving monitoring center partners and their dealers a predictable cost basis for building pricing models, sales materials, and recurring revenue programs.
Through the partnership, Emergency24 dealers will be able to offer remote video guarding services on new and existing commercial accounts, with support materials, training resources, and sales enablement tools developed jointly by the two companies. The collaboration is designed to accelerate dealer adoption by reducing the learning curve and providing a clear path from prospect identification through account activation.
A Market Inflection Point for Monitoring Centers
The partnership reflects a broader shift underway across the monitoring industry. End-user demand for video-based security services has continued to outpace the pace at which monitoring centers have expanded their service portfolios. Dealers and integrators, in turn, are increasingly evaluating their central station relationships based on the breadth of services available to bring to market. Industry observers have noted that monitoring centers that move early to incorporate remote guarding into their offerings are positioning themselves to retain and grow their dealer relationships, while those slower to act face mounting pressure from a channel that is actively seeking these capabilities.
The Emergency24/Worldview partnership is structured to serve as a working model for navigating that transition efficiently, with the monitoring center retaining ownership of the dealer relationship and the wholesale partner supplying the operational infrastructure and trained personnel required to deliver remote guarding services at a commercial scale.
Availability
Remote guarding services through the Emergency24/Worldview partnership are available to Emergency24 dealers and integrators. Dealers interested in learning more are encouraged to contact their Emergency24 dealer representative or visit emergency24.com.
Media Contacts
Emergency24
Steve Mayer
CEO, Emergency24
smayer@emergency24.com
Tom McNeil
VP of Sales & Marketing, Emergency24
tmcneil@emergency24.com
Phone: 1-800-800-3624
Website: https://www.emergency24.com/
Worldview Monitoring
Tim Pearman
CEO, Worldview Monitoring
tim.pearman@worldviewmonitoring.com
Phone: +1 800 912 2366
Website: https://worldviewmonitoring.com/
About Emergency24
Emergency24 is an independent, family-owned central station that has provided professional monitoring services to security dealers and integrators for more than five decades. Headquartered in the Chicago area with redundant monitoring facilities, Emergency24 delivers intrusion, fire, video, and access monitoring services nationwide. The company is recognized for its long-tenured staff, commitment to its dealer partners, and investment in technologies that help dealers grow their businesses. Learn more at emergency24.com.
About Worldview Monitoring
Worldview Monitoring is a wholesale remote guarding provider that delivers video-based monitoring services through the central station channel. The company partners with monitoring centers across North America to equip their dealer and integrator networks with scalable remote guarding capabilities, and operates on a wholesale-only model that does not sell direct to dealers, integrators, or end users. Worldview’s services are designed to help monitoring center partners expand their service offerings, grow recurring monthly revenue, and meet the rising demand for video-based security across commercial verticals. Learn more at worldviewmonitoring.com.
